Returns & Exchanges
30 Days Hassle-Free Return Policy:
Returns are accepted within 30 days of your order shipment date.
However, all Sales are Final for all accessories, swimwear, undergarments, intimates and tights.
Please make sure the goodies are in perfect condition and well packaged when it's returning back to us. All original tags must be attached, footwear must be in its original shoebox. Anything that's worn, damaged, washed or altered in anyway cannot be returned.
How do I make an Exchange?
To make exchanges fast and easy, please login to our website and place a new order for the item you would like to receive in exchange. You will need to complete the checkout and make a payment, and it will be shipped to you with ground shipping within the contiguous United States.
How do I make a Return?
- Step 1: Sign in to your account and submit a ticket to let us know you are returning the item for a refund
- Step 2: To receive a refund, you are responsible for paying the return shipping fee and sending out the package back to us. You may request for a return label for a flat fee of $5 per label, which will be deducted from the amount to be refunded you.
- Step 3: Pack it up. Place your item(s) (in unworn condition) and include a copy of your order confirmation page within the package. If you misplaced your invoice, simply go to My Account, click on your Order History, and select the correct order number and print.
- Step 4: Send it off. Affix your printed shipping label to your package and make sure there are no other shipping labels or barcodes on it. Jot down the tracking number to keep track of its' progress.
- Step 5: Drop off at your nearest USPS location.
- Merchandise must be returned within 30 days of receipt.
- Merchandise must in new/unworn condition with all original tags and packaging.
- Footwear returns must include the original shoebox without postage labels or tape attached or be subject up to a 50% restocking fee. And apparel returns must include the original plastic package with barcodes on the bag.
- Merchandise that is worn or with missing contents may be subject to a 50% restocking fee.
All Sales Are Final for all accessories, swimwear, undergarments, intimates and tights.
200 Docks Corner Road, Suite 221
Dayton, NJ, 08810USA